FAQs

How Can We Help?

AAA Innovations offers truly customized products with many decorating and production options. Below please find frequently asked questions that you may have. Please feel free to call your Salesperson or Customer Service Representative for any additional information. It is our goal to find a way to say YES!

General

How long do we hold screens?

We hold screens for one year.

What is the difference between screen printing and transfer printing?

At AAA, we use screen printed transfers in order to accommodate sophisticated artwork.

Our production team choose the best, most efficient process to achieve the best print possible.

What is a digital decal?

For some outdoor items and coolers, AAA produces digitally printed decals as logos or full wraps. We use state of the art equipment, on site. Our decals are UV treated and, in some cases, they are laminated.

What is a water transfer?

Water transfers are baked on decals that are virtually invisible to the naked eye. They require 2-3-week production and a minimum of 100 units. They work beautifully for small and medium multicolor logos.

What is standard production time?

Normal production time on stock umbrellas, bags and tents with printing is 3-7 business days.

24-hour shipping, also known as ReadyShip, is also available at no extra charge. Please see services for more information. For embroidered bags and all stock outdoor and tailgating products, normal delivery is 5-10 business days. Rush service is also available, please call customer service for your specific request. Finally, domestic cut and sewn bags are normally 2-4-week delivery. For bags with custom woven ribbon, please allow 3-5 weeks.

What is our return policy?

If you receive product that is not commercially standard, please call customer service and request a return authorization. If goods arrive damaged due to shipping, please sign for the shipment as damaged and contact your freight carrier.

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